📢 China National Day Holiday – Work & Logistics Arrangements

👥 Customer Support

Oct. 1–4: Limited customer support

Oct. 5–7: Normal customer support

🛒 Purchasing Team

Purchasing will continue throughout the holiday, although some orders may experience slight processing or shipping delays.

🚚 Logistics Holiday: Oct. 1–5

✈️ Air Freight / 🇺🇸 US Sea Freight / 🚛 Trucking

⏰ Cut-off: Sept. 30, 2026 at 15:00

Shipments after the cut-off will gradually resume receiving, outbound processing and tracking updates from Oct. 6.

🚢 European Sea Freight

⏰ Cut-off: Sept. 28, 2026

Shipments after Sept. 27 at 17:00 will gradually resume processing and tracking updates from Oct. 6.

📦 Warehouse

Warehouse staff will remain on duty throughout the holiday, so packing and package processing can continue as normal.

⚠️ Please keep these dates in mind when handling customer enquiries and shipping-related matters. 

For Discord Tickets via ⁠📁┃open-a-ticket  ~ me (@Rafay), @Mikoré, @! 𝕵𝖈 (B!O) & @GOONBAG will be available to help throughout the holiday period. 

Thank you! ❤️